PMDF System Manager's Guide

Chapter 34
34	Performance Tuning
34.1	Basics
34.2	CPU and Resources
34.3	Disks and Files
34.4	Planning for Network Speed and Latency
34.5	Differential Handling of Large or Low Priority Messages
Chapter 35
35	Maintenance and Troubleshooting on OpenVMS
35.1	Background on PMDF Operation
35.2	Standard Maintenance Procedures
35.2.1	Check the PMDF Configuration
35.2.2	Check Message Queue Directories
35.2.3	Check the Ownership of Critical Files
35.2.4	Check that the PMDF Dispatcher and Servers Are Present
35.2.5	Check that processing Jobs Start
35.2.6	Check Processing Log and Debug Log Files
35.2.7	Running a Channel Program Manually
35.2.8	Checking that Periodic Jobs Are Present
35.3	General Error Messages
35.3.1	Errors in mm_init, such as "No room in ..." Errors
35.3.2	Compiled Configuration Version Mismatch
35.3.3	File Open or Create Errors
35.3.4	Illegal Host/domain Errors
35.3.5	Errors in SMTP Channels: os_smtp_* Errors
35.3.6	Error Activating Transport IN
35.3.7	No License Error
35.3.8	Error in qu_init: Usage Level Requires PMDF-MTA Service
35.3.9	Line too Long Error on MAIL-11 Channels
35.4	Common Problems and Solutions
35.4.1	Changes to Configuration Files or PMDF Databases Do Not Take Effect
35.4.2	PMDF Sends Outgoing Mail, but Does Not Receive Incoming Mail
35.4.3	POP and IMAP Clients Time Out
35.4.4	Time Outs on Incoming SMTP Connections
35.4.5	Outgoing TCP/IP Messages Sit in Queue
35.4.6	PMDF Messages are not Delivered
35.4.6.1	Checking Version Limits and Numbers
35.4.7	Message Queues Contain .HELD Files
35.4.7.1	Diagnosing .HELD Files
35.4.7.2	Cleaning Up .HELD Files
35.4.8	Messages are Looping
35.4.9	Received Message is Encoded
35.4.10	From: Address Missing in Notifications from PMDF
35.4.11	$MF$, $MB$, or other $M... Files
35.4.12	@DIS Mailing List Expands into the Message Header
35.4.13	Some Addresses Missing from Headers of Messages Sent from VMS MAIL
35.4.14	From: Addresses Contain SMTP%, EDU%, or Other Prefixes
35.4.15	VMS MAIL Exits or Hangs
35.5	Contacting Process Software Technical Support
Chapter 36
36	Maintenance and Troubleshooting on UNIX
36.1	Background on PMDF Operation
36.2	Standard Maintenance Procedures
36.2.1	Check the PMDF Configuration
36.2.2	Check Message Queue Directories
36.2.3	Check the Ownership of Critical Files
36.2.4	Checking that the Job Controller and Dispatcher are Present
36.2.5	Check Processing Log Files
36.2.6	Running a Channel Program Manually
36.3	General Error Messages
36.3.1	Errors in mm_init, such as "No room in ..." Errors
36.3.2	Compiled Configuration Version Mismatch
36.3.3	Swap Space Errors
36.3.4	File Open or Create Errors
36.3.5	Illegal Host/domain Errors
36.3.6	Errors in SMTP Channels: os_smtp_* Errors
36.3.7	Error in qu_init: Usage Level Requires PMDF-MTA Service
36.4	Common Problems and Solutions
36.4.1	Changes to Configuration Files or PMDF Databases Do Not Take Effect
36.4.2	PMDF Sends Outgoing Mail, but Does Not Receive Incoming Mail
36.4.3	POP and IMAP Clients Time Out
36.4.4	Time Outs on Incoming SMTP Connections
36.4.5	Outgoing TCP/IP Messages Sit in Queue
36.4.6	PMDF Messages are Not Delivered
36.4.7	Message Queues Contain .HELD Files
36.4.7.1	Diagnosing .HELD Files
36.4.7.2	Cleaning Up .HELD Files
36.4.8	Messages are Looping
36.4.9	Received Message is Encoded
36.4.10	From: Address Missing in Notifications from PMDF
36.5	Contacting Process Software Technical Support
Part 4
Part 4	Part 4
Chapter 37
37	PMDF-DIRSYNC
37.1	Overview of Automated Directory Synchronization
37.2	Analyzing Directory Synchronization Needs
37.3	Planning the Directory Synchronization Configuration
37.4	The PMDF-DIRSYNC Work Directory
37.5	Configuring the Directory Synchronization Robots
37.5.1	Establishing the DIRBOT
37.5.2	Setting Up the DIRBOT's Work Order
37.5.2.1	Examples of DIRBOT Work Orders
37.5.3	Specifying the Recipes
37.5.3.1	The Recipe Language
37.5.3.2	Creating Site Appropriate Recipe Files
37.6	Configuring the Directory Agents
37.6.1	The LDAP Directory Agent
37.6.2	The PMDF crdb Database Directory Agent
37.6.3	The Lotus Notes Directory Agent
37.6.3.1	Create a Directory on the Lotus Notes Server System
37.6.3.2	Copy Images to the Lotus Notes Server System
37.6.3.3	Configuring the Lotus Notes Directory Agent on the Lotus Notes Server
37.6.3.3.1	Scheduling the Processes on the Lotus Notes Server
37.6.3.4	Utility Programs for the Lotus Notes Server
37.6.3.5	Configuring the Lotus Notes Directory Agent on the PMDF System
37.6.4	The LDIF Directory Agent
37.6.4.1	Producing a cc:Mail Directory Agent
37.6.4.2	Producing a Microsoft Mail Directory Agent
37.6.4.3	Producing a WordPerfect Office (GroupWise) Directory Agent
37.6.4.4	Producing an ALL-IN-1 Directory Agent (OpenVMS)
37.6.4.5	Producing a DDS Directory Agent (OpenVMS)
37.7	LDIF Files
37.7.1	LDIF File Format
37.7.1.1	Encoded Values
37.7.1.2	LDIF add Operations
37.7.1.3	LDIF delete Operations
37.7.1.4	LDIF modify Operations
37.7.1.5	LDIF advisory Operations
37.7.1.6	LDIF Differencing Files
37.7.2	LDIF Attribute Names
37.7.2.1	cc:Mail LDIF Attributes
37.7.2.2	PMDF crdb Database LDIF Attributes
37.7.2.3	LDAP or X.500 LDIF Attributes
37.7.2.4	Lotus Notes LDIF Attributes
37.7.2.5	ALL-IN-1 LDIF Attributes (OpenVMS)
37.7.2.6	DDS LDIF Attributes (OpenVMS)
37.8	The Recipe Language
37.8.1	Data Structures: Strings and Lists
37.8.2	Variables
37.8.3	Operators and Functions
37.8.3.1	Site-defined Mapping Table Functions
37.8.4	Statements
37.8.4.1	Template Statements
37.9	Sample Configurations
37.9.1	Sample Configuration on OpenVMS
37.9.1.1	Recipe Files
37.9.1.2	Sample LDIF Files
37.9.2	Sample Configuration on unix
37.9.2.1	Lotus Notes Server Side Configuration
37.9.2.2	File Transfer for cc:Mail
37.9.2.3	Recipe Files
37.9.2.4	Sample LDIF Files
37.10	The PMDF-DIRSYNC Command Line Utilities
37.10.1	PMDF-DIRSYNC Command Line Utilities on OpenVMS
Command 192	DIRSYNC/CONVERT
Command 193	DIRSYNC/COOK
Command 194	DIRSYNC/DIFFERENCES
Command 195	DIRSYNC/DIRBOT
37.10.2	PMDF-DIRSYNC Command Line Utilities on UNIX and NT
Command 196	dirsync -convert
Command 197	dirsync -cook
Command 198	dirsync -differences
Command 199	dirsync -dirbot