Preface

Introducing This Guide

This guide describes how to use the Network Control Utility (NETCU) to set up and manage a network and TCPware components. It is for end users and system managers.

What You Need to Know Beforehand

Before using TCPware, you should be familiar with:

•   The TCPware for OpenVMS products, components, features, and capabilities (see the User's Guide for more information)

•   Computer networks in general

•   HP's OpenVMS operating system and file system

How This Guide Is Organized

This guide has the following contents:

•   Chapter 1, Introducing NETCU — provides an overview of NETCU, a summary of commands as they relate to each TCPware component or function, how to run NETCU, and how to send NETCU output to a file.

•   Chapter 2, NETCU Commands — is an alphabetically organized, detailed description of each NETCU command.

•   Chapter 3, MAIL-CONFIG Commands — is an alphabetically organized, detailed description of each MAIL-CONFIG command.

•   Index to this guide.

Obtaining Technical Support

You can use the following technical support services for information and help about TCPware and other Process Software products if you subscribe to Process Software’s Product Support Services.  (If you bought TCPware products through an authorized TCPware reseller, contact your reseller for technical support.)  Contact Customer Support directly using the following methods:

•   Electronic Mail

E-mail gets your questions to us quickly and allows us to respond as soon as we have information for you. Send e-mail to:  support@process.com.  Be sure to  include your:

–      Name

–      Telephone number

–      Company name

–      Process Software product names and version numbers

–      Operating system name and version number

Describe the problem in as much detail as possible.  You will receive an immediate automated response telling you your call has been logged.

•   Telephone

If calling within the continental United States or Canada, call Process Software Technical Support toll-free at 1-800-394-8700.  If calling from outside the continental United States or Canada, dial 1-508-628-5074.  Please be ready to provide your name, company name, and telephone number. 

•   World Wide Web

There is a variety of useful technical information available on our World Wide Web home page, http://www.process.com (select Customer Support).

•   Internet Newsgroup

You can also access the VMSnet newsgroup vmsnet.networks.tcp-ip.tcpware.  Process Software’s Engineering and Customer Support professionals monitor and respond to this open forum newsgroup on a timely basis.

Licensing Information

Each software product in the TCPware for OpenVMS family includes a software license which entitles you to install and use a TCPware for OpenVMS product on one computer.  Please read and understand the Software License Agreement before installing the product.  If you want to use a TCPware product on more than one computer, you need to purchase additional copies of the product.  Contact Process Software or your distributor for details.

Maintenance Services

Process Software offers a variety of software maintenance and support services. Contact us or your distributor for details about these services.

Documentation Set

The documentation set for TCPware for OpenVMS consists of the following:

•   Error messages help — Access help for TCPware error messages only as follows:

$ HELP TCPWARE MESSAGES

If the error message is included in the MESSAGES help, it identifies the TCPware component and provides a meaning and user action. See the Instructions under MESSAGES.

•   Installation & Configuration Guide — for system managers and those installing the software.  The guide provides installation and configuration instructions for the TCPware for OpenVMS products.

•   Management Guide — for system managers. This guide contains information on functions not normally available to the general network end-user. It also includes implementation notes and troubleshooting information.

•   Network Control Utility (NETCU) Command Reference — for users and system managers.  This reference covers all the commands available with the Network Control Utility (NETCU) and contains troubleshooting information.

•   Programmer’s Guide — for network application programmers. This guide gives application programmers information on the callable interfaces between TCPware for OpenVMS and application programs.

•   Release Notes for the current version of TCPware for OpenVMS — for all users, system managers, and application programmers. The Release Notes are available online on your TCPware for OpenVMS media and are accessible before or after software installation.

You can use help at the DCL prompt to find the following:

•   Topical help — Access TCPware help topics only as follows:

$ HELP TCPWARE [topic]

The topic entry is optional. You can also enter topics and subtopics at the following prompt and its subprompts:

TCPWARE Subtopic?

Online help is also available from within certain TCPware components: FTP-OpenVMS Client and Server, Network Control Utility, (NETCU), TELNET-OpenVMS Client, NSLOOKUP, and TRACEROUTE. Use the HELP command from within each component.

Example:  NETCU> HELP [topic]

•   User’s  Guide— for all users. This guide includes an introduction to TCPware for OpenVMS products as well as a reference for the user functions arranged alphabetically by product, utility, or service.

Conventions Used

 

Convention

Meaning

host

Any computer system on the network. The local host is your computer. A remote host is any other computer.

monospaced type

System output or user input. User input is in bold type.
Example:
Is this configuration correct? YES

Monospaced type also indicates user input where the case of the entry should be preserved.

italic type

Variable value in commands and examples. For example, username indicates that you must substitute your actual username.  Italic text also identifies documentation references.

[directory]

Directory name in an OpenVMS file specification. Include the brackets in the specification.

[optional-text]

(Italicized text and square brackets) Enclosed information is optional. Do not include the brackets when entering the information.
Example: 
START/IP line address [info]
This command indicates that the info parameter is optional.

{value | value}

Denotes that you should use only one of the given values. Do not include the braces or vertical bars when entering the value.

Note!      

Information that follows is particularly noteworthy.

CAUTION!      

Information that follows is critical in preventing a system interruption or security breach.

key

Press the specified key on your keyboard.

Ctrl/key

Press the control key and the other specified key simultaneously.

Return

Press the Return or Enter key on your keyboard.