This guide describes the TCPware products, components, and features, and the user environment and functions. It is an introduction for all users, as well as a procedural guide for end users.
Before using TCPware, you should be familiar with:
· Computer networks in general
· The OpenVMS operating system and file system
This guide has the following contents:
· Part I, Introduction - Introduces and provides a functional overview of the TCPware product, components, and features.
· Part II, User Functions - Provides user instructions for the following TCPware components and features, arranged in chapters alphabetically:
o FTP
o Kerberos authentication user commands
o Network print functions (Line Printer Services and Terminal Server Print Services)
o Remote Compact Disk (RCD) and Remote Magnetic Tape (RMT)
o Remote Copy Program (RCP)
o RLOGIN
o Remote Shell (RSH)
o Simple Mail Transfer Protocol (SMTP)
o TALK
o TELNET
o Trivial File Transfer Protocol (TFTP)
o Token Authentication User Functions
o WHOIS
o Secure Shell (SSH)
· Appendices, including a list of references and a glossary of terms.
You can use help at the DCL prompt to find the following:
· Topical help - Access TCPware help topics as follows:
$ HELP TCPWARE [topic]
The topic entry is optional. You can also enter topics and subtopics at the following prompt and its subprompts:
TCPWARE Subtopic?
Online help is also available from within certain TCPware components: FTP client and server, Network Control Utility (NETCU), TELNET client, NSLOOKUP, and TRACEROUTE. Use the HELP command from within each component:
NETCU>HELP [topic]
· Error messages help - Access help for TCPware error messages as follows:
$ HELP TCPWARE MESSAGES
If the error message is included in the MESSAGES help, it identifies the TCPware component and provides a meaning and user action. See the Instructions under MESSAGES.
You can use the following customer support services for information and help about TCPware and other Process Software products if you subscribe to our Product Support Services. (If you bought TCPware products through an authorized TCPware reseller, contact your reseller for technical support.) Contact Technical Support directly using the following methods:
E-mail relays your question to us quickly and allows us to respond as soon as we have information for you. Send e-mail to support@process.com. Be sure to include your:
· Name
· Telephone number
· Company name
· Process Software product name and version number
· Operating system name and version number
· Process Software support contract number
Describe the problem in as much detail as possible. You should receive an immediate automated response telling you that your call was logged.
If calling within the continental United States or Canada, call Process Software Technical Support toll-free at (800) 394-8700. If calling from outside the continental United States or Canada, dial +1 (508) 628-5074. Please be ready to provide your name, company name, Process Software support contract number, and telephone number.
There is a variety of useful technical information available on our World Wide Web home page, http://www.process.com/
The documentation set for TCPware consists of the following:
· Installation & Configuration Guide - For system managers and those installing the software. The guide provides installation and configuration instructions for the TCPware products.
· Management Guide - For system managers. This guide contains information on functions not normally available to the general network end user. It also includes implementation notes and troubleshooting information.
· Network Control Utility (NETCU) Command Reference - For users and system managers. This reference covers all the commands available with the Network Control Utility (NETCU) and contains troubleshooting information.
· Programmer's Guide - For network application programmers. This guide gives application programmers information on the callable interfaces between TCPware and application programs.
· Release Notes for the current version of TCPware - For all users, system managers, and application programmers. The Release Notes are available online on your TCPware media and are accessible before or after software installation.
· User's Guide - For all users. This guide includes an introduction to TCPware products as well as a reference for the user functions arranged alphabetically by product, utility, or service.
|
Convention |
Meaning |
|
host |
Any computer system on the network. The local host is your computer. A remote host is any other computer. |
|
monospaced type |
System output
or user input. User input is in reversed bold type. Example: Is this configuration correct? YES
Monospaced type also indicates user input where the case of the entry should be preserved. |
|
italic type |
Variable value in commands and examples. For example, username indicates that you must substitute your actual username. Italic text also identifies documentation references. |
|
[directory] |
Directory name in an OpenVMS file specification. Include the brackets in the specification. |
|
[optional-text] |
(Italicized
text and square brackets) Enclosed information is optional. Do not include
the brackets when entering the information. Example: START/IP line address [info] This command indicates that the info parameter is optional. |
|
{value | value} |
Denotes that you should use only one of the given values. Do not include the braces or vertical bars when entering the value. |
|
Note |
Information that follows is particularly noteworthy. |
|
Caution |
Information that follows is critical in preventing a system interruption or security breach. |
|
key |
Press the specified key on your keyboard. |
|
Ctrl+key |
Press the control key and the other specified key simultaneously. |
|
Return |
Press the Return or Enter key on your keyboard. |